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Post by account_disabled on Dec 23, 2023 23:01:57 GMT -6
They mean emotions, thoughts, associations and beliefs that a given company evokes in us when we come into contact with it. After all, each brand offers not only the product or service itself, but also carries specific values, connotations and sensory experiences with its activities.
All these elements create a specific image Phone Number Data of the company in the recipient's mind. This is what brand experience is. How important is brand experience? The product or service itself is not enough to attract and maintain interest. The customer wants something more – unique experiences.
He also values truth, transparency and uniqueness. When a brand is bland, it has little chance of success. Brand experience determines how the recipient understands your company and how they want to behave towards it. Effectively shaping brand experiences means that it evokes specific, desired associations, even among those who are not customers.
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